For each theme, the Guideline provides information about: In each section, the requirements of the Policy and Directive are grouped into themes. The Guideline has five sections that mirror the structure of the Policy and Directive. This evergreen Guideline was prepared by the Office of the Chief Information Officer (OCIO) of the Treasury Board of Canada Secretariat (TBS), was informed by feedback received from departments and other stakeholders, and will be updated regularly to incorporate updated and additional policy guidance and considerations. This Guideline is primarily for Government of Canada organizations to which the Policy applies (see subsection 6 of the Policy on Service and Digital), but all federal departments and agencies Footnote 1 are encouraged to follow the advice provided, as appropriate. This Guideline on Service and Digital supports the Government of Canada in implementing the Treasury Board Policy on Service and Digital and Directive on Service and Digital, with advice, considerations, and best practices.
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